FAQ / the operating index
Product scope, connection boundaries, billing behavior, and account controls— organized so the answer is easy to inspect before you enter.
Knowledge room
Every complete question and answer is native document content—linkable, readable, and useful without client-side search.
02 entries
Yes. You can add cards and track benefits manually. A bank connection is optional and is used only for features that depend on connected account activity.
Explore the manual workflow on the Product page.
MoneyRoom keeps card choice, benefit tracking, points and miles, lounge access, and spending review in one workspace so each decision retains its context.
See the full decision model on the Product page.
03 entries
Best Card compares cards already in your wallet for a purchase category and keeps the ranking factors visible. Issuer terms and card facts can change, so current issuer terms remain the final authority.
You can track the benefit period, used and remaining value, manual entries, connected evidence when enabled, and prior activity in one benefit record.
MoneyRoom supports push reminders in the iOS app for selected credit-expiry and annual-fee events. You choose the categories in Settings, and delivery still depends on device and platform notification settings.
Compare current feature availability on Pricing.
03 entries
You enter institution credentials in Plaid Link. Plaid receives those credentials; MoneyRoom does not receive the bank credentials entered in that flow.
Review the complete connection boundary on Security & Trust.
The configured Plaid products can provide read-only account, balance, and transaction context that you authorize. MoneyRoom does not configure payment or transfer products.
Yes. Settings includes a connection-removal flow that removes the institution from your workspace and begins Plaid item revocation.
02 entries
Balances stay separated by program, with transfer context shown where MoneyRoom has verified it. The product does not present estimates as fixed travel value.
Search an airport to inspect matching lounge access and the source card beside it. Access rules, guests, hours, and enrollment requirements can change, so confirm current entry terms before travel.
02 entries
Yes. Free supports a manual setup. Plus expands manual tracking and push reminders in the iOS app; Pro adds Plaid-powered automation and connected spending tools.
Current plan details are listed on Pricing.
Moving to Free takes effect at the end of the current billing period, so paid access continues until that boundary. Switching to a cheaper paid plan takes effect right away, with a prorated credit for unused time on the current plan.
Review current plan options on Pricing.
02 entries
Yes. Settings provides JSON backup and focused CSV exports. Account deletion uses a confirmed flow that cancels billing, removes the authentication identity, and purges owner-scoped app data, subject to the narrow retention cases described in the Privacy Policy.
See the controls and their limits on Security & Trust.
No. The Privacy Policy states that MoneyRoom does not sell personal information.
02 entries
Yes. Your MoneyRoom account works across the web and the iOS app. Plans and billing are managed on the web.
Push reminders are available in the iOS app. Web access remains useful for managing the workspace, account settings, exports, and plan changes.
02 entries
Use the MoneyRoom sign-in page for account access and recovery options.
Write to support@moneyroom.app.
Do not send passwords, bank credentials, access tokens, or full account numbers. Support will not ask you to disclose them.
A human route
Write to support@moneyroom.app. Never send passwords, bank credentials, access tokens, or full account numbers.
